My friend’s Facebook profile has sent me a message, but it isn’t them;
How on earth do I report this to Facebook
Depending on which device you are using whether mobile, PC, Mac tablet; whether you are using an application, (app), or a web browser, this process will differ. However, ALL versions of the Facebook application WILL have the facility to do this.
This version is based on Windows PC/Laptop on a web browser. Click on the three dots along from the ‘Posts, About, Friends’ etc tab
From the drop screen, you need to select the ‘Find support or report’ option
As you can see from the subsequent menu, you have a lot of options, which you can use to report various issues.
In this occasion select the, ‘I want to help’ option
Again, you are given multiple options dependant on what the issue is, so let’s hit the ‘Hacked’ button
… and that’s it! You have reported the account as hacked. This has been sent to the platform who will take appropriate action.
Where else can I go to get help or report something
Phone help
Police non emergency in the UK Call 101
Action Fraud 0300 123 2040
Citizens Advice England 0800 144 8848
Citizens Advice Wales 0800 702 2020
Citizens Advice Scotland 0800 028 1456
Citizens Advice Northern Ireland [check the website for your local centre]
Victim Support 0808 168 9111
Samaritans (24hrs) free 116 123
Age UK 0800 169 6565
Website for help
Action Fraud and Cyber Crime reporting
Citizens advice UK
Victim Support
Samaritans
Age UK
You can also get assistance from your local authority. Just do a web-search for their phone numbers and/or email addresses